D1.1. Report on findings of the multidisciplinary meta study of success indicators
Three conditions are required to trigger lasting behavioral change that results in countable energy savings, which are:
- a high level of information and communication,
- the provision of economic incentives,
- and a supporting administrative framework, such as regulated static vs. dynamic energy prices.
With this in mind, this deliverable gathers:
- information related to the products/tools to be analysed in the PEAKapp context,
- the experience and knowledge of tools/products which influence energy consumption behavior,
- as well as lifestyle choices and products outside of the “energy world” which successfully achieved sustainable changes in consumers’ behavior.
D 1.2 Documentation of functionalities – system specification
The aim of this document is to describe functional specifications of the PEAKapp system. At the beginning of the project, the PEAKapp consortium defined fundamental guidelines for the development of the PEAKapp system’s functionalities and these are:
- to ensure a configuration that can best support lasting behavioral change in the context of energy efficiency,
- to take full advantage of the possibilities offered by the smart meter technology,
- to provide the backbone for future applications of innovative energy efficiency and engagement applications,
- to work without the need for costly additional in-home installations,
- can therefore be offered to any European household that is equipped with a smart meter,
- to be fully aligned with the requirements of Directives 2009/72/EC, 2009/73/EC and 2012/27/EC which request the roll-out of electricity smart meters to at least 80 % of European residential electricity consumers.
D 1.3 List of quantitative success indicators for the evaluation of the performance of the ICTto- Human ecosystem
This document deals with the question of how the app actually stimulates energy efficient behavior and related decisions of the households. Since PEAKapp project is collecting rather technical data, it must return the information to the households in a way that is engaging and motivating to increase energy efficiency. PEAKapp carries out field tests in four European countries and, thereby, provides important information for decision makers from utility companies, policy, consumer associations, and regional or federal energy planners, as well as other stakeholders. Indicators that measure the environmental impact of PEAKapp and how households’ energy consumption patterns are changing are the focus of this document and the chapters within describe these indicators in detail, as well as, the required data for their quantification and how to interpret them.
D 1.4 Documentation of functionalities – Serious Game specification
The PeakApp game invites players to be more conscious about their energy consumption and secondly to save energy and money.
Every day, players are invited to estimate their consumption as precise as possible by placing a bet,
- the lower these bets, the more points the player can earn,
- the player loses all points when his actual consumption for that day exceeds his bet,
- however in case that his actual consumption is lower than his bet, the player will get a chance to add the missing kWh by regulating virtual appliances,
- the closer the actual consumption is to the bet, the more points the player scores,
- the player is able to exchange these points for presents in the shop (utilities loyalty programme).
D 1.5 List of Key Performance Indicators (KPIs) for the evaluation of the ICT’s impact
´´Is the developed tool prepared to serve millions of customers without a disproportionate number of technical incidents and without causing an energy consumption for the operation of the system devouring the triggered energy savings of the households? ´´is the main question behind field tests in four European countries. They are carried out to answer question and thereby provide important information for decision makers from energy companies, policy, consumer associations and regional or federal energy planners as well as other stakeholders. This document, produced within the PEAKapp project, considers quantitative Key Indicators for:
- Costumers and their satisfaction with the app, namely Active Users in a month, Average Session Durations, Average Number of Bets, Number of Downloads, Call-Center Calls;
- Business related, namely Recuring and Non-Recuring Costs.
Considering the differing technical preconditions and national legal/regulatory frameworks of the test sites, not all indicators can be provided for all sites. For example, in Austria figures about households’ electricity consumption are available in 15 minutes intervals, while Estonian regulation foresees metering of hourly values.
D 2.2 The Smart phone/tablet app
The PEAKapp developed by GreenPocket is able to trigger lasting energy savings through behavioral change and continuous engagement. The app enables:
- very precise information on electricity consumption and price,
- comparisons to other households´electricity consumption,
- motivating the users to save energy through serious gaming.
The energy management-software for residential customers is a first step in order to save energy and money and enables users to understand how much energy is used and what its costs are. This deliverable D.2.2 provides a detailed description of the Smart phone/tablet app.
D 6.1 Dissemination, Exploitation and Communication (DEC) Strategy & Operative Plan
The purpose of the DEC Plan is to serve as a consensus finding, information and control instrument on all Dissemination, Exploitation and Communication (DEC) activities among all partners in the PEAKapp project. This deliverable is to publicly communicate the project and overview to the targeted stakeholders. As the project proceeds, the DEC plan will be refined.
The expected Impacts to be achieved by the PEAKapp project are listed are below:
- Impact 1: Systemic energy consumption and production and emissions reduction between 15% and 30%,
- Impact 2: Accelerate wide deployment of innovative ICT solutions for energy efficiency,
- Impact 3: Greater consumer understanding and engagement in energy efficiency.
Utility companies are highly interested in offering the innovative PEAKapp solution because they:
a) are obliged by the Energy Efficiency Directive (2012/27/EC) to trigger quantifiable energy savings,
b) are looking for new unique selling points as the European energy market is increasingly competitive for retail companies,
c) acknowledge social housing blocks as promising future bulk customers, and
d) need to motivate their household consumers to shift loads towards times of clean and lower priced energy.
D 7.1 Project Handbook
The aim of the Project Handbook for PEAKapp is to describe the management roles, rights and duties of all parties and persons involved. It serves as a reference document for all project partners.
This document contains the management procedures and guidelines for the PEAKapp project. To realise the implementation of the PEAKapp project, the following management roles, structures and procedures have been established:
- Management Roles – Individual Assignments,
- Management Roles – Collective Assignments.
The Project Handbook will be updated by the Project Manager in regular intervals.